Troubleshoot outgoing email

Secure SSL/TLS Settings
(Recommended)
Username: username@yourdomain.com
Password: Use your cPanel password.
Incoming Server: server1.mics.com.my
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server: server1.mics.com.my
  • SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.

Non-SSL Settings
Username: username@yourdomain.com
Password: Use your cPanel password.
Incoming Server: mail.arabprestige.com
  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server: mail.arabprestige.com
  • SMTP Port: 587
Authentication is required for IMAP, POP3, and SMTP.

1 – Click on Tools and then Account Settings

2 – Under the Email tab click on New

3 – Choose Microsoft Exchange, POP3, IMAP or HTTP

4 – Select the box at the bottom - Manually configure server settings or additional server types, and click Next

5 – Choose Internet E-mail and click Next

Fill in all the information listed below;

  • Your name: How you would like your name displayed in your messages
  • E-mail Address: Your full E-mail address example; user@domain.com
  • Account Type: Choose either IMAP or POP3
  • Incoming mail server: mail.your-domain-name.com
  • Outgoing mail server (SMTP): mail.your-domain-name.com
  • User Name: Your full e-mail example; user@domain.com
  • Password: password for the account

6 – When complete,  click the More Settings… button at the bottom right

7 – Click on the Outgoing Server tab and

8 – check off My outgoing server (SMTP) requires authentication and

9 – choose Use same settings as my incoming mail server

10 – Then click Next

11 – Click on Next, and then Finish to complete your setup!

Congratulations!!!

Let us know if this was helpful or how we might make it even easier for you.

Note: cPanel hosting accounts have a button to click that will configure your email client for you.

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